Operational & Customer Analytics | Dashboards That Drive Decisions
Portfolio: Dashboards Samples
Explore my work in business analytics, performance measurement and interactive data visualization.
Each project starts with a business question, then uses data to investigate performance, uncover patterns and make complex information easier to understand.
From diagnosing operational inefficiencies to exploring customer preferences and comparing markets, these projects demonstrate how I turn data into meaningful insights and interactive reporting tools.
01
Dashboard: A three-part story built from Lowe's website data:
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where sales come from
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a category deep dive that sorts products into winners and losers
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a side-by-side view of what sells versus what customers rate highest
02
Dashboard: 3 views:
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when and where delays happen (season, time of day, airport)
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whether flight distance or specific aircraft play a role
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which airports are the most and least predictable
03
A guided analysis of ~100K orders across Brazil, plus an interactive tool where anyone can compare 2 states on six customer-experience scores.